Customer Service Center
How to contact us
Call 800 498 5015. Representatives are standing by to answer your questions Monday through Friday from 9:00 am to 5:00 pm eastern time.
We also encourage you to contact us via Email. Email communications is also a great way for you to have an added extra sense of anonymity too and there won't be any record on your computer of your chat session with us.
Asking our representatives how to place an order or how to apply the CheckMate products even arrange payment with your personal check and or money order possible with the phone conversation or email contacts. We will also arrange ultra confidential C.O.D. deliveries and for any and all other questions about shipping, tracking numbers, or anything else.
For the simple step-by-step procedure instruction, please click here.
If you want another reason to choose ORIGINAL Semen Detection Kit CheckMate, see our patent information, here.
Charge appears as CMT, LLC on your statement with no mention of the CheckMate product or this website. You can order online 24 hours a day using your check, debit, or credit card. We accept Visa - Master Card and American Express. There is absolutely no mention of the actual item purchased or the CheckMate name on your credit card statement. The charge simply says CMT along with the amount of the purchase. To further protect your privacy the item is shipped in generic packaging provided by the U.S. Post Office or UPS and even the delivery person has no idea what is in the package. Your privacy is guaranteed.
Same Day Shipping
Standard delivery method is Priority Mail from the U.S. Post Office. Your package is delivered to your mailbox with your regular mail in 2 to 3 business days. Cost is the exact postage amount of $5.95.
You can also choose UPS services, where rates calculates online. UPS deliveries are delivered to your door with no signature required.
Please remember UPS does not deliver to post office boxes.
Note: You do not have to provide an e mail address to place an order with our company. The automatic receipt for your purchase and the tracking number e mail are an optional item for people who feel they need this information.
You may also elect to get a free anonymous e mail address from yahoo that you can use for this and any other online purchases you make in the future.
Hold at UPS
If you cannot have the package delivered to your home or work address we can send the package to a UPS location near you where you can pick it up at a time that is convenient for you. To use this option you must chose UPS as your delivery method. You will need your UPS tracking number to pick up your package. If you cannot provide an e mail address for the tracking number just contact us after making your order and we will provide you with your tracking number.
Get a Secret Shipping Address from UPS
We can ship to any address in the world but our only international delivery option is UPS. UPS actual calculates at the time you placed an order and while it is not overnight it is the only truly reliable way to get your package if you are ordering from another country. Orders placed without choosing the international delivery option will be voided. Questions call: 1 800 498 5015.
We care about all of our customers very much and put a tremendous amount of effort into protecting your privacy every step of the way. CheckMate also set the standard for honest and ethical advertising in this industry and we guarantee with an absolute 110% certainly that you will never receive any further promotional material or be put on any kind of mailing list as a result of shopping on this website. Period!